Skip to content Skip to footer

Policies/FAQs

Before you come in

We do not allow pets in the studio under any circumstances. We’re happy to host you and your service animal or additional helper! You can always contact us ahead of time for any accommodations you might need, we want to make this a smooth and fun process for you!

All major debit/credit cards, prepaid VISA gift cards, tap to pay, apple pay and cash will be accepted as form of payment. We can split payments and also can offer Afterpay. 

We accept walk/in when we have availability, otherwise we are appointment priority. 

Ensure you have had a snack and are fully hydrated. Bring a valid photo ID. If you are under 18, both you and your parent or legal guardian must bring government-issued IDs. Wear a mask or face covering if required and ensure you are not showing any symptoms of illness​

Yes, you can bring people with you to your appointment for support.  studio​. In order to ensure a clean and safe environment, we do ask large groups to stay in the lobby while the piercing procedure takes place in a private piercing booth. 

Yes! When you make an appointment youll have the option to select a specific artist and look at their availability, 

We have a free parking lot available for everyone outside the Promedica building. 

Welcome:

  • Enter through the front and check in at the main lobby.
  • Meet our Front of House/Apprentice, Katie, or your piercer.

Selecting jewelry:

  • Let us know the all services you want.
  • View and choose from our jewelry selections, well make sure you’ll choosing the best for the easiest healing
  • Selected jewelry is sterilized using a Statim 2000 which is a cassette operated Autoclave.

During sterilization:

  • Provide required documentation and fill out a consent form.
  • You’ll receive aftercare instructions via email.
  • You’ll be asked to proceed to the piercing booth when the piercer is ready.
  • Educational observation may occur with your consent.

In the piercing booth:

  • Area is prepped with alcohol and iodine (alternatives available)
  • Piercing is marked with a one-time use pen.
  • Our experienced piercers use personalized techniques.
  • Take a deep breath and the piercing is done.
  • Share any concerns you may have.

Before departure:

  • Receive a free goodie bag with necessary piercing supplies.
  • Detailed aftercare instructions are provided.
  • Payment is handled by Katie, Caitlin, Jake, or Lilith.
  • Optional picture-taking for social media. If you are pierced by Jake, please tell him “Caitlin said you need to take more pictures” if he forgets to ask you

Restrictions

We will NOT preform any type of fresh piercing on someone who is pregnant or breastfeeding. When you are pregnant your body is going through several changes, that often can cause your body to stress. This can cause even well established and healed piercings to become irritated! The risk of infection getting into your bloodstream is extremely high, and is overall not worth the risk.

Established and fully healed nipple piercings do not block or interfere with breastfeeding, although we do recommend removal of jewelry to feed your baby. We advise against getting a fresh nipple piercing if you are breastfeeding/plan to breastfeed within two years. Healing is typically 9-12 months, and not having a fully established piercing can be problematic, even harder to heal during this time.

We do not suggest swimming for at least 4-8 weeks after any fresh piercing. This includes pools, lakes, hot tubs, ocean, or even sitting in bathtubs for extended periods of time. Please be aware that if you do ignore this suggestion, that your new piercing may become irritated, infection, or even begin to reject. If you are experiencing irritation after the 8 week recommendation with swimming, please immediately clean the area with saline we provided you and keep the area dry.

Yes, we pierce minors with parental or guardian consent. Age restrictions apply: typically, earlobe piercings from age 5 and up, and cartilage piercings from age 14 and up.

Taking Accutane (isotretinoin) and getting pierced don’t mix well due to several significant risks. Accutane is a potent medication often prescribed for severe acne, and while it’s incredibly effective, it comes with some side effects that make body piercings a bad idea during treatment.

Accutane significantly reduces your skin’s ability to heal. This is because the medication affects the skin’s oil production and overall health, making it thinner, drier, and more fragile. Piercings, by nature, create wounds in the skin that need to heal properly to avoid infections and complications. With Accutane, your skin’s healing process is compromised, increasing the risk of prolonged healing times, infections, and even scarring.

 Accutane can cause increased sensitivity and inflammation. Your skin might react more intensely to the trauma of a piercing, leading to excessive redness, swelling, and discomfort. This heightened sensitivity can make the piercing experience more painful and unpleasant than it would normally be.

There’s the issue of scarring. Accutane increases the likelihood of developing keloids or hypertrophic scars – raised, thickened scars that can form around the piercing site. These scars are not only unsightly but can also be uncomfortable and difficult to treat.

In summary, getting pierced while on Accutane is risky due to impaired healing, increased sensitivity, and a higher chance of scarring. It’s generally recommended to wait until at least six months after completing Accutane treatment before considering any new piercings. This gives your skin ample time to recover and return to its normal state, ensuring a safer and more successful piercing experience.

It depends on the condition. It’s crucial to consult with both your piercer and healthcare provider. Certain conditions like diabetes, immune disorders, or skin conditions may affect healing. Always disclose any medical conditions to your piercer beforehand to ensure safe practices​

If you have a history of keloid scarring, it’s important to discuss this with your piercer before proceeding. Some individuals prone to keloids may need to avoid certain types of piercings or follow specific aftercare instructions to minimize the risk​

It is generally not recommended to get pierced while undergoing chemotherapy due to the increased risk of infection and complications. Always consult with your healthcare provider before considering a piercing during medical treatments​

It depends on the severity and location of the condition. Consult with both your piercer and dermatologist to determine if it is safe to proceed with a piercing

Age & ID Requirements

Please bring a valid photo ID. If you are under 18, you will need a parent or legal guardian present, and both parties should bring identification.

Both the minor and the parent/guardian must provide valid identification. Acceptable forms include a birth certificate, school ID, and a government-issued ID for the parent/guardian.

We accept all forms of government-issued photo ID in their original form. Unfortunately, we cannot accept photocopies, emails, or photos of identification. Expired IDs and school IDs are also not accepted. 

It is illegal to copy or photograph military ID, so we cannot accept military IDs for our paperwork.

No, We are not able to accommodate infant clients. Please contact us for recommendations for a safe and reputable piercer. 

Shop Policies

Please contact us immediately. If you are more then 10 minutes late you will be charged a cancellation fee.  

We do not accept any exchanges or refunds on any jewelry or services. All sales are final. 

Require appointments in order to be pierced.

We cannot use any previous information due to Ohio Health Code. Failure to bring required documentation may result in the loss of your appointment time and a cancellation fee of up to $50. *Close piercing check-up is exempt.

Health & Safety

We offer state of the art medical sterilization for all of our services. Your jewelry, tools, and any items being used for your service are sterilized immediately before use during your appointment. All of our equipment is single use so you can ensure no item has been in contact with any other person. This eliminates any potential cross contamination or human error in processing. 



Our studio adheres to strict hygiene protocols. We use single-use needles, autoclave sterilization for tools, and follow all recommended health and safety guidelines. We made sure to adhere to all Ohio Department of Health Laws & Rules

If you experience redness, swelling, pain, or discharge, contact us immediately. Do not remove the jewelry as it can close the piercing. Follow our guidance for proper care.

 

All piercings are performed using single-use, sterilized needles. We ensure that all tools and surfaces are sterilized, and all materials are opened in front of the client to guarantee transparency and trust​

Aftercare & Healing

Products to use: You will receive a can of Sterile Saline Wound Wash in your goodie bag. This is the easiest, safest and most accurate way to take care of your piercing. It matches our body’s salinity and doesn’t cause any chemical reaction. It’s sterile after each use and comes in a pressurized can that sprays a light mist. If you run out, we sell it for $5 or you can get it at your local pharmacy.

Always start by washing your hands anytime you touch your body piercing. Take the saline can and hold the nozzle about an inch away from your fresh piercing. Hold down for about 5-10 seconds on both sides (some piercings excluded) to flush and irrigate the area. If any lymph (crusties) is left, repeat until the area is clear. The entire goal is to make the piercing and jewelry look like it did when you left the shop, afterwards it’s important to dry the area with a clean paper towel or a blow dryer on the cool setting. Do this a max of 3 times a day, your daily/bi-daily shower counts as a rinse as well. Wear loose and comfortable clothing if a piercing is to be covered.

•Staying healthy and eating a nutritious diet will make healing easier.
•Your bedding and pillow should be kept clean and changed regularly. If you have pets we highly recommend switching your pillow case for a clean t-shirt on a daily basis to provide a clean surface for your healing piercing. Healing piercings should not be submerged in any bodies of water for 4-5 weeks.
This includes lakes, ponds. pools, hot tubs, rivers, marinas etc.
•A large majority of people mistake irritation with scar tissue. If you suspect you are developing scar tissue, please contact your piercer and we can point you in the right direction.
•Maintain cleanliness of telephones, headphones, eyeglasses, helmets, hats, and anything that contacts the pierced area.
•Use caution when styling your hair and advise your stylist of a new or healing piercing.•Sleeping on/putting a direct pressure on your piercing for a prolonged amount of time can cause irritation bumps and even heal the piercing at an extreme angle.

•Consistent snags or bumps will slow down the healing process. You’ll need to make adjustments if you notice something you regularly do causes issues.
•Only a qualified piercer should perform any necessary jewelry changes during the healing process.

•Contact us if your piercing has to be temporarily removed (medical procedures, jobs etc) There are non-metal jewelry options and retainers for hiding piercings.
•Always leave your body jewelry in. Even old well established piercings can shrink and dose quickly even after having them.

Maintain good oral hygiene; brush, floss and rinse regularly. A new toothbrush would be a good idea after a new piercing because it wouldn’t have the same bacteria as your old toothbrush.
You want to avoid any products that have whitening chemicals in them. You’ll follow the saline rinse for the outside of the piercing, and rinse with water gently after eating, smoking, drinking etc.•Do not play with your new piercings or even touch them.

2 weeks: Tongue
2-3 months: Lobe
3-4 months: Septum, Lip, Eyebrow, Bridge, Anchor
6-8 months: Helix/Flat, Tragus, Rook Conch, Forward Helix, Faux Rook, Faux Snug, Daith.
8-14 months: Industrial, Orbitatil, Navel, Nipple

Initially – some bleeding, localized swelling, tenderness or bruising. Week 1 – Inflammatory, Swelling,discoloration, itching and secretion of clear/yellow/white fluid (Lymph)
Keeping yourself propped up above your heart rate, taking anti-inflammatories (if your doctor is okay with it) and applying a cold compress to the area will all help with swelling.
Week 2-4 – Yellow, white, clear crusties will form, do not pick at them. Come on in for your month check-up! If we downsize now, you can skip Week 6.

Week 5 – Maturation. Redness should be mostly gone, Still clean the piercing.
Week 6 – Downsizing. Come in because we may need to shorten the jewelry.

Week 7+- Your piercing is still healing even if it doesn’t hurt to touch or simply seem like it, This is because the tissue heals from the outside in and the interior remains fragile. Your piercing still needs to be cleaned once daily as part of your daily hygiene routine,otherwise normal but smelly bodily secretions may accumulate.

Care for your piercing like you would stitches: keep the area clear of debris or ointments and rinse clean once to twice a day with a sterile saline wound wash (which you will get free in a goodie bag in-store) Keep the area dry by using a hair dryer on the cool setting or gently patting dry with a clean paper towel. You get emailed aftercare, a brochure and we go over with you in person as well

Do your best to avoid sleeping on your piercing. Prolonged pressure can distort the tissue and cause migration of the piercing or irritation. Things like travel pillows, hair clips, and other clever tricks can help, just ask us and we’ll help you find a solution.

A good rule of thumb is if you wouldn’t do it to your eyeball, don’t do it to your piercing. So no touching or rotating, and no topicals. And don’t forget to make an appointment for your downsize when you receive the reminder 35 days from now!

Fresh piercings are fresh open wounds, highly susceptible to infection and irritation during the first several weeks. There are many types of bacteria and parasites that are extremely common in pools, including Norovirus, E. Coli, Legionella,  Shigella, Pseudomonas, and cryptosporidium. These can cause serious and even life threatening infections in a fresh piercing. This risk is also present in natural bodies of water like lakes and oceans, especially in densely populated and polluted waters, so it is best to avoid all bodies of water (still shower, of course) for the first 8 weeks. 

If you’re an avid swimmer, it can be a great idea to only get body piercings during the winter months and either take a break over summer or keep your head above water and only get facial and ear piercings during the summer. Swimming with a fresh piercing is by far the easiest way to get a serious infection, so if you only listen to one piece of advice we give you, we hope it’s this!

For those involved in swimming year round for sports or school, it is best to wait until you have a decent amount of time off to get pierced so that you can also follow these guidelines. In addition to bacteria, swim caps can be rather unfriendly to ear piercings, so always keep your lifestyle in mind when choosing the best piercing and time to get pierced for you!

Do not clean your piercing with chemicals such as alcohol, Neosporin, or Bactine as these products could cause irritation. Instead, use sterile saline wipes or sterile saline spray on non-woven sterile gauze. You are given saline with every visit you get a piercing and we sell other products as well.

– Be patient and keep cleaning your piercing according to your specific aftercare instructions every day until healed.
– Remember, being cautious and following our aftercare instructions is the best way to avoid infection—this is an open wound that is healing. Most issues can be avoided if you follow our aftercare instructions diligently.
– If your piercing starts feeling loose or if you have any issues, book a consult appointment to check on healing. Your piercer will troubleshoot and offer solutions.
– Book your downsizing appointment if you have been instructed. Having a proper fit once healed will help avoid irritation from snagging.

– Try to minimize any activities that involve excessive sweating (e.g., exercise), but if you do, shower or clean your wound directly afterward.
– Avoid taking your jewelry out to prevent the hole from closing.
– Avoid swimming for at least 3 months after piercing.

Piercing QUestions

Lobes, helix, tragus, conch, forward helix, rook, flat, industrials, orbitals, daiths, traditional lip, inverted lip, vertical lip, septums, traditional nostril , high nostrils, mantis, eyebrows, anti tragus, dermals, bridge, navel, nipples, cheek* (see below) and genitals piercings such as VCH, Christina (anatomy dependent)

Our piercings start at $50/$55 plus tax and that comes with the standard implant grade titanium. We have a large array of upgradeable options for more.

316L Implant grade titanium, solid 14 or 18 karat gold, niobium, and more rare metals such as platinum are deemed safe to place in fresh piercings. Metals you want to avoid is silver,

gold plated, brass, bronze, and copper. “Cheap” jewelry that you find on big retailer websites and stores often cause issues such as infections, rejection, and irritation. When you face the serious complications that come with low quality jewelry, those few dollars that you saved you will find not worth it. We strive to provide safe and proper high end jewelry to avoid any unnecessary hassle that you may face with low quality jewelry.

Certain piercings require a certain body anatomy in order to preform safely. Often times it is the Navel, industrial, double tongue piercings, lips like “ashley” piercings, venom or “frog eye” (not a scoop) and even genital piercings. Please be assured, if you book an appointment with us and we cannot preform a piercing due to anatomy, you will not be charged a fee for it! We will not preform piercings that will be unsafe for you due to your anatomy.

We will NEVER preform a piercing that is going to be damaging to your body, unsafe to heal, has a high rejection rate, is going to cause you issues due to anatomy reasons. Snugs, certain dermals, snake eyes, scoops,

cheek, are all considered high risk piercings or downright frowned upon in the piercing industry.

uu- We get asked this a lot. Let’s break down why reputable piercers WILL NOT do a horizontal tongue or surface tongue piercing (often called a scoop or snake-eyes, not to be confused with a traditional vertical tongue piercing)

These piercings can cause gum erosion, chipped teeth and even lisps. They are so unsafe I will flat out refuse to do them. The tongue is a very mobile part of the body, and when that movement on a daily basis from eating, talking, drinking etc occurs it can cause major irritation with the surface piercing. The tongue is actually eight separate muscles and pinning them together will restrict movement, cause irritation and put pressure on the piercing. Movement and pressure with surface piercings can be a key reason they start to migrate and eventually reject if not taken out. Because of where they are usually pierced, they sit right behind your bottom teeth when your tongue is at rest. This lack of room for the piercing will most likely cause it to never heal properly which is another risk of rejection and will eventually erode away the gums it constantly rest on. This is the major one, dental damage. It will cause irreversible damage to your teeth, enamel and gums from constant movement, rubbing, usage and accidentally biting down on it which can caused chipped teeth. Even just talking and using certain sounds require the tip of your tongue to come into contact with your teeth, making chipping them a huge possibility, or even snagging and ripping. Compared to two separate tongue piercings done vertically, these risk are very high along with the rejection/migration rate. If you appreciate only seeing your dentist every so often, I highly suggest to never have this done. These also can damage nerves, has the potential to ruin taste buds, it goes through a ton of muscle that never regrows and with all the veins running lateral through the tongue you cause a ton more damage to heal such as heavy bleeding. Also the lingual plate, which is where the front teeth are located, is extremely thin making breakage that much more likely. If a piercer is willing to preform this piercing they are only interested in taking your money, and have no concern for your well being.

uu- We get asked this a lot. Let’s break down why reputable piercers WILL NOT do a horizontal tongue or surface tongue piercing (often called a scoop or snake-eyes, not to be confused with a traditional vertical tongue piercing)

These piercings can cause gum erosion, chipped teeth and even lisps. They are so unsafe I will flat out refuse to do them. The tongue is a very mobile part of the body, and when that movement on a daily basis from eating, talking, drinking etc occurs it can cause major irritation with the surface piercing. The tongue is actually eight separate muscles and pinning them together will restrict movement, cause irritation and put pressure on the piercing. Movement and pressure with surface piercings can be a key reason they start to migrate and eventually reject if not taken out. Because of where they are usually pierced, they sit right behind your bottom teeth when your tongue is at rest. This lack of room for the piercing will most likely cause it to never heal properly which is another risk of rejection and will eventually erode away the gums it constantly rest on. This is the major one, dental damage. It will cause irreversible damage to your teeth, enamel and gums from constant movement, rubbing, usage and accidentally biting down on it which can caused chipped teeth. Even just talking and using certain sounds require the tip of your tongue to come into contact with your teeth, making chipping them a huge possibility, or even snagging and ripping. Compared to two separate tongue piercings done vertically, these risk are very high along with the rejection/migration rate. If you appreciate only seeing your dentist every so often, I highly suggest to never have this done. These also can damage nerves, has the potential to ruin taste buds, it goes through a ton of muscle that never regrows and with all the veins running lateral through the tongue you cause a ton more damage to heal such as heavy bleeding. Also the lingual plate, which is where the front teeth are located, is extremely thin making breakage that much more likely. If a piercer is willing to preform this piercing they are only interested in taking your money, and have no concern for your well being.

We usually consider these temporary piercings. The longest they usually last is 6 months total before they start to reject. Why they reject is because you are constantly applying pressure on that area when sitting, wearing pants, sleeping on them, etc. A lot of people are not aware of the risks this piercing can have, such as being snagged, leaving scarring, and a very very short life period in the body. Not to mention, cleaning piercings that are placed on your back can be very difficult! We can perform these piercings, but we would hate for you to waste your money on something so short term.

When inserting a dermal, we try to look for spots that are low in movement. Constant movement will cause irritation and inevitably reject. The anchor we insert in the skin needs low movement for the skin to form around and inside the anchor to properly adhere to the skin. The forehead, the back of your neck, and your hands/ wrists are CONSTANTLY in motion, meaning the anchor will never fully establish and reject, and with how much movement they provide they will also leave scarring that could be permanent. Not to mention snagging! Snagging is one of the most common issues people have with dermals. Imagine putting your shirt on every day. The risk of that catching on your wrist, forehead, and back of neck is very very plausible. We tend to stay away from performing these for your safety.

To perform cheek piercings we always require a consultation first because many people are unaware of the amount of effort it takes to heal. It is one of the most difficult piercings to heal, taking over 2 years to heal IF it does heal. Rejection rate is EXTREMELY common. Even with the upmost care and consideration, they typically last 3-6 months. Cheeks are filled with thick tissue and muscles that constantly move, not to mention the constant movement this piercing will face. Everytime you talk, smile, frown, eat, etc it is causing the piercing to move. The aftercare is very tedious, with constant downsizing and lengthening the posts. One week you might need a shorter bar, the next your cheek may randomly swell up and need a longer post. This is a very costly procedure for no guarantees that it will actually stay.

That’s what we’re here for! We have stylists and piercers on staff at all locations to help elevate your style and make suggestions to help you get an awesome piercing. Bring inspiration pictures or go off of vibes, we’re excited to come up with something perfect for you either way.

All of the jewelry we sell is not magnetic, so it is safe to wear during MRIs and other scans. However, the jewelry may get in the way of what your doctor is trying to see, so it still should be removed if it’s in the area being scanned. We do offer non-metallic retainers that are completely safe to wear during scans as well.

One of the many advantages of titanium jewelry, on top of its biocompatibility, is that it is completely nonmagnetic. This means it’s completely safe for MRI scans, X-rays, CT scans, PET scans, etc. The only time it could be an issue is when the jewelry could block the view during the scan, say nipple piercings in a lung X-ray. If your doctor still insists your jewelry needs to come out, we often have safe glass retainers to wear during the scan. This is especially important if your piercing is still new or freshly healed.

We use a single-use piercing needle for every piercing we perform to ensure the safest, easiest process possible.

Topical numbing agents may cause negative reactions to your new piercing. We do not offer any numbing agents, and will not be able to pierce you if you have applied them prior to your piercing. 



This can vary with each person and involve a lot of different factors. Typically the most we will do on one person is 3 or 4. This is something we will go over once you are in the studio and can talk with you one on one.

It’s generally recommended to wait until the piercing has fully healed before changing jewelry to avoid irritation and potential infection. However, if a change is necessary, it should be done by a professional piercer to ensure safety and proper technique​

We all use single use piercing needles for every procedure. Piercings guns are not offered for any piercings at our studio.

Body Jewlery

Body jewelry has two main measurements for proper fit: gauge and length/diameter. Gauge measures the thickness of the wire. Straight and curved bars are measured by wearable length, the distance inside the ends. Round shapes like rings and circular barbells are measured by internal diameter.

We always use the highest quality jewelry our industry has to offer. This includes high polished, implant grade titanium, niobium and solid 14K white/yellow/rose gold.

We cannot pierce with any jewelry purchased elsewhere. We strive to provide the safest piercing experience possible, without being able to verify certain industry standards on outside jewelry it can cause unnecessary complications.

This policy exists to maintain our strict jewelry material and construction requirements, to maintain our piercers’ membership in the Association of Professional Piercers, and to ensure the safety of our clients. We will insert jewelry from elsewhere into a healed piercing, as long as it will fit comfortably, is made of a safe material, and can withstand a sterilization cycle without sustaining damage. We also have to have mill certificates on site to prove the manufactures we purchased from are actually using what they claim. 

Aside from specific piercings, we strongly advise against getting pierced with a ring. We want your healing process to go as smoothly as possible and a ring can interfere with that healing process. Rings tend to move around a lot in a piercing by twisting and contorting if bumped, laid on, or just regular wear. The constant and added movement can slow down and extend the healing time of the piercing or make it not want to heal at all. For these reasons, we don’t actually perform most piercings with rings except for a select few such as septum and daith piercings. When your piercing is healed, we have a lot of different styles of rings to put into your piercing and will be happy to help you with that when the time comes!

For healed piercings, consider using clear glass retainers which we sell in store. Avoid using makeup, band-aids, or other methods to hide new or healing piercings as they can cause irritation. Always consult with your piercer for the best approach

  • Electrolytic Process: Anodization involves placing the titanium jewelry in an electrolytic solution and applying an electric current. This process creates a layer of titanium dioxide on the surface of the jewelry.

  • Coloring: The thickness of this oxide layer affects how light interacts with the surface, which results in different colors. By adjusting the voltage during the anodization process, jewelers can create a range of colors, from blues and purples to golds and greens. Each color corresponds to a specific thickness of the oxide layer.

  • Durability and Safety: The anodized layer not only adds color but also enhances the durability of the jewelry. It helps protect the titanium from scratches and tarnishing. Plus, because the coloring is a result of the oxide layer rather than dyes or paints, it remains safe for body contact and won’t leach chemicals into the skin.

From a natural dark brass, blues, purples, pinks, greens, teal and more! Black is only obtainable with NIobium

Troubleshooting & Complications

Yes, we offer check-up services and can provide advice and treatment for problematic piercings. Please book an appointment for an assessment.

Common signs of an infection include redness, excessive swelling, yellow or green discharge, hot to the touch, and prolonged pain around the piercing site. If you suspect an infection, please schedule a piercing checkup appointment so one of our experienced professionals can take a look at it. From then on, we will recommend a change in aftercare or suggest that you consult a physician immediately. Avoid touching the piercing with dirty hands and keep cosmetics and hair products away from the area.

Holier Toledo© 2024 . All Rights Reserved.